F.A.Q
Hopefully the FAQ below I cover all of the questions you have, covering postage, paintings, prints and the all the bits inbetween.
If your question is not below drop me an email.
ORDERING Questions
You will always receive an email confirmation of your order. If you haven’t received it, please check your spam folder. Once found, add my email address to your whitelist.”
You will always receive an email confirmation of your order. If you haven’t received it, please check your spam folder. Once found, add my email address to your whitelist.
You can pay with any card through my cart, or you can check out via PayPal, which accepts all major cards
Unfortunately, all paintings require full payment upfront to reserve your spot and secure the painting commission
Cash yes, but before the painting is painted or shipped. Unfortunately I no longer accept Cheques.
SHIPPING Questions
Please visit this page of my web site to see all postage costs.
Please visit this page of my web site to see all postage costs.
All countries I can ship to are listed here
Paintings are all shipped in an handmade wooden create, wrapped in bubble wrap and foam wrap. Watch this video to see me making a box for your painting.
Yes, I am in Bristol, UK
Not most of the time.
With commissions I do not ship any painting until we are both fully happy with how it looks, With ‘in stock’ no painting leaves my studio that I am not 100% happy and proud with.
Returns are only accepted if there is a problem with the painting (damage), not a change of heart or taste.
I’m proud to say that in 15 years and over 500 paintings sold I have not had one return.
In 15 year this has only happened once, it was run over by UPS!! Since switching to wooden create from cardboard not even a scratch.
But in the horror moment this happens email me straight away with photos of the damage and the packing and I’ll take it from there.
Yup all paintings and prints are shipped tracked.
If you need something sent for a special occasion or sent as a rush order, email me and let me know. I will do everything in my power to get an artwork to you in time.
Please keep in mind that the delivery costs for international orders do not cover any taxes or duties that may be imposed by customs in the destination country. You’ll be responsible for any taxes or duties incurred.
PAINTING QUESTIONS
No all painting are on a box frame, painted with a wrap around effect so ready to hang. If the painting is on a different surface it will say on the page for the painting. But they also do look great in a floating frame if you want to add extra dimension.
No all painting are on a box frame, painted with a wrap around effect so ready to hang. If the painting is on a different surface it will say on the page for the painting. But they also do look great in a floating frame if you want to add extra dimension.
They all have a spray varnish on which will protect from UV, so just a dust now and then.
Please visit my commissions page for all information on commissioning a painting, a mural or hire me for a live event.
About a month
UK any size, the rest of the world 40″ x 30″ is the maximum before we need to use a specialist shipper (which can be very expensive)
All my painting have a spray varnish to protect from UV rays, but probably still not best to hand in direct sunlight all day
Yes, see this video
Most of the time rips, tears and stretcher bar breaks can be fixed, just drop me an email with photos and I can asses
Yes yes yeeeees
Yes, some more than other, but most of my paintings have doubled in value in the last 5 / 7 years
Some can, please drop me an email with which one you are after
Yes, there will be a charge of £100 which will include a digital copy and a YouTube upload, unfortunately I can no longer offer DVD copies.
Yes, it can be hung from the stretcher bar but you can also add D-hooks and cord.
Acrylic, Spray, Ink and Gouache.
99% are on canvas over stretcher bars, the ones that are not are stated on the painting page.
Yup on the front and back
PRINT QUESTIONS
They are Giclee ‘thee-clay’ art prints are crested using a specialised high resolution printer using between 8 and 12 ink cartridges. because of the number of ink giclee print have a more sophisticated colour range. They have a long life and are called ‘fully archival’ and can last 100 years + without and deterioration, fading or yellowing.
They are Giclee ‘thee-clay’ art prints are crested using a specialised high resolution printer using between 8 and 12 ink cartridges. because of the number of ink giclee print have a more sophisticated colour range. They have a long life and are called ‘fully archival’ and can last 100 years + without and deterioration, fading or yellowing.
Hahnemühle rag paper 230 – 300gsm
Most paintings are available in four sizes: medium, large, poster, and XL poster. However, some older paintings may not be available in the larger formats.
A painting is an original, hand-painted piece of art, while a print is a reproduction of a painting. For a print, a photo of the painting is taken, color balanced, and then printed.
No, glass is a PAIN to ship.
No, most prints are open editions. If there is a limited run it will be stated
OTHER QUESTIONS
You can, but it woudl be great if you bought a print to support me
You can, but it woudl be great if you bought a print to support me
I work with one or two charities each year, please email me to inquire.
No, not in any situation
No, if you think my paintings look like you it is just coincidence, all my models and muses will know if they are in the painting.
